Privacy Policy

When you submit a form, call a tracking number, or otherwise contact St. Augustine Pool Service, we may collect the information you provide, the page that generated the request, technical information used for spam prevention, and call details supplied by the configured tracking service.

How information is used

We use contact and property information to respond to requests, confirm route availability, schedule service, prepare for pool visits, communicate about water, equipment, products, and repairs, prevent abuse, and manage customer service.

Service providers and project personnel

Information may be processed by hosting, email, analytics, form-security, call-tracking, scheduling, and other vendors used to operate the business. Information may also be shared with employees, technicians, subcontractors, or licensed service partners involved in responding to an authorized request.

Calls and messages

Calls may be recorded or monitored when call tracking is enabled and where permitted by law. Form consent language explains that follow-up may occur by phone, text, or email. Message and data rates may apply.

Your choices

You may decline to submit a form and instead use the published phone number. You may ask us to stop non-essential future communications or request an update to contact information previously provided.

Updates

This policy may be updated as our business, website tools, and data-handling practices change.